Making your life easier.
Hi! My name is Emily Anne Falk, and I had the pleasure of serving as the Director of Customer Experience at Qore Performance (QPI) from August 2018 to February 2023. During my tenure at QPI, I played a pivotal role in developing their supply chain management, assisting their growth from a home-based business to a multi-million-dollar manufacturing and distribution center with a customer order return rate of 0.006%. My extensive planning, manufacturing, and logistics knowledge could be a valuable resource for your business, and I would be delighted to provide you with any helpful insights. If you have any specific questions, please don’t hesitate to message me. -EAF
Inventory Management, Easy Breezy Cloud-Based
In today’s fast-paced business environment, efficient inventory management is vital for maintaining smooth operations and meeting customer demands. A cloud-based inventory management system offers a modern and effective solution for businesses of all sizes. Cloud-based inventory management systems provide the benefits of accessibility, scalability, and flexibility associated with cloud computing.…
Inventory Management, ERP For An Integrated Enterprise
In today’s complex business landscape, efficient inventory management is essential for maintaining a competitive edge. While standalone inventory management systems have their benefits, many businesses are turning to the power of Enterprise Resource Planning (ERP) systems to streamline their operations and gain comprehensive control over their inventory. A standalone inventory…
Inventory Management, Step-Up With Standalone Software
Efficient inventory management is crucial for businesses of all sizes and industries. It enables smooth operations, reduces costs, and ensures optimal customer satisfaction. While various inventory management solutions are available, standalone inventory management software offers a robust and specialized approach. Standalone inventory management software might be the answer if you…
Inventory Management, Spreadsheet Solutions for Simplicity
Efficient inventory management is crucial for businesses of all sizes. While advanced inventory management systems offer comprehensive features, smaller companies with simpler operations may find that a spreadsheet-based inventory management system suits their needs. Spreadsheets provide a straightforward approach to inventory management, making them well-suited for small businesses with limited…
Inventory Management: Choosing The Right System For Your Business
Establishing an inventory management system requires time, attention to detail, and an acute knowledge of a business’s operation. Imagine building out a complete system only to find that the platform you used is not an ideal fit for your business. When choosing the right inventory management system for a company…
Start-Up Checklist: Inventory Management
It only takes one company-wide “fire drill” searching for missing inventory to satisfy an open order to reinforce the importance of a properly maintained inventory management process. While insufficient stock can stress a company’s sales, incorrect inventory records threaten a company’s reputation and operational efficiency. A well-structured and efficient inventory…
The Race to Market: Navigating the Supply Chain Challenges in the Pursuit of Speed
What do the Sony Walkman, the IBM Personal Computer, the Apple iPhone, and the Tesla Roadster have in common? They were all first to market products that revolutionized their industries and catapulted their companies to market leaders. In today’s fiercely competitive business landscape, companies are constantly vying to be the…
Supply Chain, Preparing for the Next Disruption
Current events have shaped the expanding and ever-changing business landscape. Thanks to our global economy, businesses that were once accountable to local and regional events are now subject to current events transpiring on the other side of the world. The COVID-19 pandemic disrupted global supply chains, US-China trade tensions resulted…
Logistics, a UPS Teamster Strike and Your Business
On Friday, June 16, 2023, UPS Teamster employees voted to authorize a strike. Let’s break this down. Background United Parcel Service (UPS) employees, particularly those engaged in package delivery and logistics operations, can join the International Brotherhood of Teamsters (IBT). This labor union represents various workers across multiple industries, including…
Quality Management, What To Do When The Process Fails
On May 25, 2023, Cascade International Foods, Inc, of Hillsboro, OR, initiated a recall of over 35,000 pounds of frozen strawberries because of potential hepatitis A contamination. As of June 13, The outbreak has sickened nine people across Washington, Oregon, and California. While frozen strawberries are not the first product…
Quality Management, Turning Failures into Lemonade
Have you ever considered the adage “turn lemons into lemonade”? It seems to apply to many aspects of life and business, especially when finding value in manufacturing mistakes and quality inspection failures. Quality inspection failures are inevitable and can be disheartening for any business. However, with the right mindset and…
Start-Up Checklist: Quality Management
Coco Chanel said it best, “Always keep your head, heels, and standards high.” Coco created a timeless brand that continues to influence the fashion industry today, finding success in her revolutionary designs that challenged traditional fashion norms, her business acumen, and her unwavering commitment to high-quality standards. She insisted on…
Quality Management, How High Are Your Standards?
You live your life from one quality control inspection to the next. Consider that your appearance, diet, and environment have all passed a quality control standard that you have deemed acceptable, and somewhere in the world, a manufacturer has collected and analyzed data to determine the standards acceptable to you,…
Production Planning, Blueprints to Engineer-To-Order (ETO)
Remember Make-To-Order (MTO) production planning? Let me introduce you to MTO’s scientific cousin, Engineer-To-Order (ETO). Where MTO is unique in a barista-makes-every-customers’-coffee-order-to-specificity way, ETO is unique in a team-of-aeronautical-engineers-design-and-build-a-satellite-to-meet-contractual-requirements way. Let’s take a closer look at this production planning method. Engineer-To-Order (ETO) production planning offers unparalleled customization and flexibility in…
Production Planning, Piecing Together Assemble-To-Order (ATO)
Efficient production planning is essential for manufacturers to optimize their operations and meet customer demands effectively. Assemble-To-Order (ATO) production planning is a strategy that allows businesses to offer a wide range of customizable products while maintaining efficiency in their production processes. While Make-To-Sock (MTS) production planning favors scale for a…
Production Planning, Make-To-Order (MTO) for the Bespoke Experience
In manufacturing, offering personalized products to meet customer demands can be achieved through Make-To-Order (MTO) production planning. In Production Planning, Which Strategy is Right for Your Business? I highlighted four standard production planning methods; let’s dig deeper into MTO, when to implement it, and what you’ll need to be successful.…
Production Planning, a Spotlight on Make-To-Stock (MTS)
In Production Planning, Which Strategy is Right for Your Business? I touched on four standard production planning methods: Make-To-Stock, Make-To-Order, Assemble-To-Order, and Engineer-To-Order. Production planning is often more complex than Engineer-To-Order for large custom orders or Make-To-Stock for established product lines. Even though there is a common way of doing…
Production Planning, Which Strategy is Right for Your Business?
Has your life become a cycle of making and selling? Does it seem like you can’t keep inventory on shelves? Selling out does seem like a sign of success. But is it sustainable? Will it lead to growth? No, not unless you can formulate a solid production plan to maximize…
Discretion, the Secret to Outsmarting Porch Pirates.
We are experiencing a resurgence of piracy, but not by the likes of Blackbeard. These modern pirates don’t sail ships on open waters, and they aren’t looking to commandeer a vessel from His Royal Highness’s fleet. No, they operate on land by foot, and by automobile, and they are looking…
Start-Up Checklist: Shipping Services & Rates
You just finished your work day at your full-time job and have come home to your true passion, your start-up soap business. You log onto your sales platform and see that you have sales, plural! Your customers selected different shipping services from multiple shipping providers. You anxiously check the time…
Start-Up Checklist: Shipping Provider Logistics
Your start-up soap company’s sales are coming in HOT, and you are trying to harness the momentum to slingshot your company to the next level. Suddenly you receive a customer email, Subject: “Where is my order?” Cue the nervous sweats! One of the most valuable marketing strategies for a start-up…
Start-Up Checklist: SKUs
Your soap business is booming! Okay, so you have yet to come close to turning a profit. Still, you’re ready to add to your inventory because if we’ve learned anything from Hollywood, we know “If you build it, [they] will come.” You take to your kitchen and mix more scent…
All Things “PO,” ZIP Codes
Did you know the USPS assigned a ZIP Code for Santa Claus? It is 88888. How does knowing that help your (kids’) letters get to the North Pole? Okay, you don’t care about getting mail to Santa Claus, but I bet you care about your customers getting their orders. How…
Make Fulfillment of Orders on Federal Holidays as Easy as Pie.
Happy Presidents’ Day! Whether you’re observing George Washington’s Birthday or just another workday as usual, the world continues to spin; consumers continue to make purchases and expect their online orders to be shipped and delivered. As an online retailer, how can you prepare for modified holiday shipping services while still…
Start-Up Checklist: Fulfillment Kit
Congratulations! You’ve decided to chase your entrepreneurial dreams and opened your very first Shopify store to support your passion, soap making. You spent countless nights, after your day job as an accountant, designing your website. You’ve curated your product pages with variants, photos, descriptions, and pricing. Avocado oil is extra. You’ve linked…
Can I Ship FedEx to a Military Post Office (MPO)?
Don’t do it! When you are shipping to a Military Post Office (MPO), save yourself the headache and the expense; ship using the Military Postal Service Agency (MPSA) via the United States Postal Service (USPS). If you don’t want to take my word for it, here are three (3) reasons why you should avoid shipping through a…
Efficient Warehouse Design Made Easy!
Designing a layout for a warehouse can be daunting, but it doesn’t have to be. Whether you are building your first warehouse or reconfiguring your existing setup, take the guesswork out of it. Follow these ten (10) easy steps to create your very own efficient warehouse space. Given enough forethought,…
All Things “PO,” MPSA & MPO
Did you know that the United States Military has an internal postal system that is incredibly efficient? By combining USPS’s existing infrastructure and the preexisting network of military bases worldwide, the military has taken the guessing game out of how to send mail to deployed loved ones. In All Things “PO,”…
All Things “PO,” USPS & PO
As an Army brat, I’m intimately familiar with the government’s appreciation of acronyms. At one time, I tried to memorize them all; eventually, I came to accept that there is a better use of that brain space and decided to remember a few of the important ones: USA, FBI, CIA,…
“Perfection! Exactly what I was looking for and got exactly what I wanted. Couldn’t be happier, also shipping was insanely fast, overall 10/10.”
— Joseph, Qore Performance Customer
EAF Logistics 